Pricing, Terms, & Ordering Information

We accept payment by check, Master Card, Visa, and American Express. Terms of Sale Return Policy: Custom orders cannot be returned. Wood or in stock items can be returned for a store credit within 30 days of purchased if unaltered and undamaged. Repairs are made at Artisan facility only. Artisan assumes no responsibility for transportation. Artisan will determine if it's faulty workman ship and if so will repair free of charge. All other repairs will be made at shop rate plus materials. Artisan is not responsible for damage due to moving or shipping. Customer will be notified upon order completion. You have 14 days to pick it up. After 14 days a storage fee at $4.00 per square foot per week. Items left over 60 days will be considered abandon and deposit forfeited. Customer understands that stains will vary from board to board. Furniture that is in extreme climate conditions may develop cracks. Humidifiers are recommended in hot dry climate. Furniture should not be in direct path of heaters, close to fireplaces or in heavy sunlight. Our furniture is made from hand milled logs from dead fallen, windblown, root rotted or otherwise condemned trees. Our furniture is hand made from hand sawed logs. It is not considered to be perfect and no two are alike. Exterior Finishes We use Cetol Door & Window finish by Sikken's. It takes a minimum of 30 days to apply & dry. We offer exterior finishes from mid-April till October, as it simply won't dry in cold moist climates. Sikken's does not guarantee an exterior finish. We offer redwood & cedar for exterior orders only. Wood is not guaranteed agaist cracking or cupping outdoors as climates can cause these affects. We recommend covers for rainy months and shade for sunny months. Cetol Door & Window finishes by Sikken's can be bought at Truitt & White in Berkeley, CA, or check listings in your area online. Burlwood Tables Our tables are priced according to the type, quality, and scarcity of the materials, in addition to the table size and finish type. Please contact us for more information! All table tops are 3 inches thick unless otherwise noted. Wood Sculpture Pricing 4 ft. and under - $100.00 per running ft. Larger carvings are considered custom orders, estimates given upon request. Also available from Artisan Burlwood We carry a large stock of ready to go furniture, mostly in the coffee and end table area. We are glad to sell raw materials for your home shop or the commercial furniture builder. Worldwide Shipping We can crate and ship nationally and internationally. Customer is responsible for all shipping fees and accessorial charges. We use LTL Carrier and go with their policies. Customer has to be present upon delivery and have their own people to uncrate, unload and take into the dwellings. A lift gate can be ordered for heavy crates, but may not be useful for extra-long pieces. We crate at our cost of labor and materials only. We have a forklift to load. We suggest you look at shipper laws and policies for additional information. Shipped items are not returnable and damages during shipping should be filed with the shipper. We offer our customers a 68% discount on national shipping rates. Contact us for more information!